Race96 Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your access to and use of the Race96 Casino website, related services, games and promotional features. By visiting the website, registering an account, making a deposit or using any service, you confirm that you have read, understood and accepted these Terms. If you do not agree with any part of them, you should not use the website or its services.

The Terms should be read together with any additional rules, notices, game instructions, promotion conditions, privacy information and responsible gambling material displayed on the website. If a specific promotion or game has additional conditions, those conditions will apply to that promotion or game as well as these general Terms.

Race96 Casino may update these Terms from time to time. Changes may be made to reflect changes in services, technology, legal requirements or business practices. The updated version will be published on the website with a revised date or other notice where appropriate. Your continued use of the website after an update means that you accept the amended Terms.

• You must use the website only for lawful purposes.
• You must provide accurate and complete information when requested.
• You must follow all instructions and rules applying to the relevant game or service.
• You must keep your account information and login details secure.
• You are responsible for checking the current version of these Terms before using the services.

If any provision of these Terms is found to be invalid or unenforceable, that provision will be applied as far as legally permitted and the remaining provisions will continue to operate. A failure to enforce a provision immediately does not mean that Race96 Casino has waived its right to enforce it later.

2. Eligibility, registration and account security

You may use Race96 Casino only if you are legally permitted to do so in the place where you live and access the website. You must meet the minimum legal gambling age that applies to you. You must not use the website if online gambling is prohibited or restricted in your jurisdiction. It is your responsibility to understand and comply with the laws that apply to you.

When registering, you must provide information that is truthful, current and complete. This may include information needed to verify your identity, age, location, payment method or source of funds. You must update your details if they change. Race96 Casino may request documents or other information to complete verification, meet legal obligations, protect the website or process a transaction.

An account is intended for one person only. You must not create an account on behalf of another person, allow another person to use your account or use another person's account. You are responsible for keeping your username, password and other security information confidential. If you believe that your account has been accessed without permission, you should stop using it and contact the available support channel through the website.

Account checks and restrictions

Race96 Casino may delay, refuse, suspend or restrict an account while information is being checked or where there is a concern about identity, age, location, payment activity, account security, responsible gambling or compliance with these Terms. If required, you must cooperate with reasonable verification requests. Failure to provide suitable information may affect access to the account or the processing of transactions.

You must not register or play using false details, a virtual location intended to bypass restrictions, automated software or any method designed to conceal your identity or location. You must not use the website for another person's benefit or attempt to avoid an account restriction by opening another account.

You may request closure of your account through the support options made available on the website. Account closure does not remove obligations that arose before closure, including obligations relating to verification, transactions, disputed activity or a breach of these Terms.

3. Deposits, withdrawals, games and promotions

You should only deposit money that you can afford to lose. Before using a payment method, you must make sure that you are authorised to use it and that the payment information is accurate. Payments may be subject to verification, processing checks, transaction limits and the rules of the relevant payment provider. Race96 Casino is not responsible for delays or failures caused by a bank, card provider, payment service or other third party.

Funds made available in your account are for use on the website in accordance with these Terms. You must not use the account as a bank account, payment transfer service or means of moving funds for another person. Transactions may be reviewed for security, fraud prevention, money laundering prevention and other compliance purposes.

Games are provided according to the rules and information displayed for each game. You should check the game rules, stake information and any relevant instructions before playing. A game result recorded by the website's systems will generally be treated as final, subject to a technical error, system malfunction, obvious mistake or any rights you have under applicable law.

Promotions and bonuses

Promotions, bonuses, free play offers and other incentives may be subject to separate conditions. Those conditions may include eligibility rules, qualifying activities, expiry periods, wagering or play-through requirements, maximum permitted values, game restrictions and withdrawal conditions. You should read the conditions before opting into an offer.

Unless the applicable promotion conditions say otherwise, each offer may be available only once per person, household, device, payment method or other permitted basis. Race96 Casino may decline, amend or withdraw an offer where there is a technical issue, administrative error, suspected misuse, duplicate participation or a breach of the relevant conditions.

You must not manipulate a promotion, place bets in a coordinated way, use multiple accounts or use any strategy intended to obtain an unfair promotional advantage. If an offer has been credited in error, Race96 Casino may correct the error in accordance with applicable law and the relevant promotion conditions.

Technical issues and interrupted play

Internet connections, devices, software, payment networks and other systems can sometimes fail or become unavailable. If a game or transaction is interrupted, you should check your account history and contact support through the website if clarification is needed. Race96 Casino may investigate and correct a transaction or game record where there is a clear technical error or system problem.

4. Fair use, responsible gambling and privacy

You must use the website fairly and honestly. Prohibited conduct includes fraud, attempted fraud, money laundering, payment misuse, collusion, cheating, interference with the website, exploitation of a software fault, use of bots or automated tools, and any activity intended to obtain an unfair advantage.

You must not introduce malicious code, overload or disrupt the website, bypass security controls, copy restricted content, reverse engineer software where prohibited, or interfere with another person's access. You must not use website content for commercial purposes without permission. Race96 Casino may investigate suspicious activity and take action where it reasonably believes these Terms or applicable law may have been breached.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and avoid chasing losses. Do not gamble when you are under the influence of alcohol or other substances, upset, or unable to make clear decisions. You can stop playing at any time.

• Set personal spending and time limits before playing.
• Take regular breaks and keep gambling separate from essential household spending.
• Do not borrow money or sell possessions to fund gambling.
• Do not increase stakes to try to recover losses.
• Use the responsible gambling tools and account controls made available on the website.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

You may request a break, deposit restriction, account restriction or self-exclusion where these options are available. A restriction may prevent access to some or all services for the period selected or agreed. You should not attempt to bypass a responsible gambling restriction by creating another account or using another person's account.

Privacy and personal information

Personal information is handled in accordance with the Privacy Policy and applicable privacy requirements. Information may be used to provide services, verify accounts, process transactions, prevent fraud, manage responsible gambling measures, communicate with you and meet legal or compliance obligations. You should review the Privacy Policy for information about collection, use, storage and disclosure of personal information.

5. Suspension, liability and general information

Race96 Casino may suspend, close or restrict an account where this is reasonably necessary to protect the website, its users or a payment system, or where there is a suspected breach of these Terms, a legal requirement, suspicious activity, a security concern or a responsible gambling concern. Any decision will be made subject to applicable law and relevant obligations.

Where an account is closed or restricted, access to games, promotions or other services may end. The handling of any remaining balance or pending transaction will depend on the circumstances, verification status, payment checks, applicable promotion conditions and legal requirements. Race96 Casino may retain records where needed for security, compliance, dispute resolution or other legitimate purposes.

To the extent permitted by law, Race96 Casino is not responsible for losses caused by events outside its reasonable control, including internet outages, device problems, telecommunications failures, payment provider issues, cyber incidents, software faults, maintenance, third-party services or changes in legal requirements. Nothing in these Terms excludes or limits a right or liability that cannot lawfully be excluded or limited.

Website content is provided for general information and may change without notice. Although reasonable care may be taken to keep information current, you should check the applicable game rules, promotion conditions, account notices and other relevant information before relying on them. If you identify an error, you should notify Race96 Casino through the support method available on the website.

Questions and complaints

If you have a question, transaction concern or complaint, use the contact or support options displayed on the Race96 Casino website. Provide clear information about the issue and any relevant account or transaction details, while avoiding the transmission of unnecessary sensitive information. Complaints will be reviewed in accordance with the available procedures and applicable requirements.

These Terms are intended to set out the general conditions for using Race96 Casino. They do not remove any rights you may have under applicable Australian consumer law or other mandatory legal protections. If a conflict exists between these Terms and a mandatory legal requirement, the legal requirement will apply to the extent of the conflict.