Responsible Gaming

Our approach to responsible gaming

Responsible gaming means keeping gambling within the time, money and emotional limits that are right for you. It involves understanding that casino games are based on chance, accepting that losses are possible, and making decisions without pressure or unrealistic expectations. No strategy can guarantee a win, and previous results do not determine what will happen next.

Race96 Casino provides this information to help players approach gambling carefully. We encourage you to view every deposit as money spent on entertainment. You should only gamble with money you can afford to lose after essential living costs, financial commitments and savings have been considered. Gambling should never come before rent, mortgage payments, household bills, food, education, healthcare or other important expenses.

You must be at least 18 years old to gamble and must follow the laws that apply to you in Australia. If you are under 18, or if online gambling is not lawful for you in your location, do not use the site. Parents, guardians and other adults should take reasonable steps to prevent children from accessing gambling accounts, devices or payment methods.

• Treat gambling as entertainment rather than employment or an investment.
• Decide how much time and money you can spend before you start.
• Keep gambling separate from money needed for everyday life.
• Never chase losses or increase stakes to try to recover money quickly.
• Avoid gambling when angry, distressed, tired or affected by alcohol or other substances.
• Take regular breaks and stop when your planned session or budget has ended.
• Do not borrow money, use credit irresponsibly or sell belongings to fund gambling.
• Remember that a win is not guaranteed, even after a series of losses.

Planning safer gambling habits

A simple plan can make it easier to stay in control. Before playing, set a budget for the day, week or month and choose a time limit for your session. Consider the budget unavailable once it has been used. Do not automatically deposit more because you have reached the amount you originally set. If you win, decide in advance whether you will stop, withdraw funds or continue only within your original plan.

Set money limits

Use any deposit, loss or wagering limits made available through your account or the platform. Select limits that are realistic and affordable, rather than amounts based on an expected win. Review your gambling budget regularly, particularly if your income, expenses or personal circumstances change. A limit should support your plan, not replace it. If you find yourself repeatedly changing limits to continue gambling, take a break and consider arranging a longer exclusion.

Set time limits

Gambling for longer than planned can make it harder to make clear decisions. Set an alarm or use device tools to remind you when your session should end. Avoid playing late at night or during times when gambling may interfere with work, study, family responsibilities or sleep. Stand up, move away from the screen and take breaks. Do not allow a short break to become a reason to continue beyond your planned session.

Keep gambling separate

Do not combine gambling with essential household funds or money held for another person. Keep records of deposits, withdrawals and gambling activity so you have a clear view of your spending. Checking your records can help identify patterns that may be difficult to notice during play. If you share finances with a partner or family member, consider discussing a household budget and making sure gambling does not affect shared commitments.

1. Choose an amount you can comfortably afford to spend.
2. Choose how long you will play and when you will stop.
3. Start only when you are calm, alert and free from outside pressure.
4. Stop at the first sign that you are breaking your plan.
5. Review your activity and adjust your habits if gambling is becoming more frequent or expensive.

Recognising when gambling may be a problem

Problem gambling can develop gradually. You do not need to wait for a major financial loss before asking for help. Changes in mood, relationships, work, study, sleep or spending can be important signs. Some people try to hide their gambling or convince themselves that one more session will resolve a problem. Early support can make it easier to regain control.

Consider taking a break and seeking support if any of the following apply to you:

• You gamble for longer or spend more than you planned.
• You feel restless, irritable or preoccupied when you are not gambling.
• You chase losses or believe a win is needed to put things right.
• You hide gambling activity, deposits, losses or account statements from others.
• You borrow money, use credit or miss bills because of gambling.
• You cancel plans, neglect responsibilities or lose sleep to gamble.
• You gamble to escape stress, loneliness, sadness, anger or other difficult feelings.
• You have tried to stop or cut back but have not been able to maintain the change.
• Gambling causes conflict with a partner, family member, friend, employer or colleague.
• You feel shame, anxiety, hopelessness or distress connected with gambling.

These signs do not mean that you have failed. They are reasons to pause and speak with someone independent. Tell a trusted person what is happening and consider contacting a professional gambling support service. Support can help with practical budgeting, urges, relationships, emotional wellbeing and planning a break. You can ask for help even if you are unsure whether your gambling is serious enough.

Do not chase losses

Chasing losses is the attempt to recover money by gambling more often, increasing stakes or continuing after you intended to stop. It can quickly increase financial and emotional pressure. Losses are not a debt that gambling can reliably repay. If you notice this pattern, stop playing, leave the account or device, and use a limit, break or exclusion option. Independent support can help you make a plan that does not depend on a future win.

Gambling controls, breaks and self-exclusion

If gambling is becoming difficult to manage, use the safer gambling controls available through your account or contact the site through its published support channels. Depending on the option selected, controls may help you limit deposits, restrict play, take a temporary break or close access for a longer period. Read the information shown before confirming a control so you understand how it works.

A temporary break can be useful when you need time away from gambling to review your habits, finances or wellbeing. A longer self-exclusion may be more appropriate if you want to stop gambling for an extended period. During a self-exclusion, do not attempt to open another account or use another person's account. Ask people close to you not to provide access, funds or encouragement to gamble.

Before taking a break or self-excluding, consider withdrawing any funds that are eligible for withdrawal and checking whether there are important account matters to resolve. Keep in mind that account controls are one part of a broader plan. You may also wish to remove saved payment details, block gambling websites or applications using device tools, unsubscribe from promotional communications where possible, and ask your bank about gambling transaction controls if that service is available to you.

• Use account limits before gambling becomes difficult to control.
• Choose a break when you need short-term distance from gambling.
• Choose self-exclusion when you want stronger or longer-term protection.
• Do not create replacement accounts or use another person's account.
• Tell a trusted person about your plan and ask for practical support.
• Combine online controls with budgeting, blocking tools and professional advice.

Controls may not remove every gambling trigger, particularly if you use other websites, venues or services. If you want to stop gambling more broadly, seek advice from an Australian gambling support service about options that may apply across your circumstances. Keep your plan available and review it with a qualified counsellor or trusted person when needed.

Getting help in Australia

You do not have to manage gambling concerns alone. Gambling Help Online and state or territory gambling support services provide information, counselling and practical guidance for people affected by gambling, as well as family members and friends. These services can help you understand your options, prepare a budget, manage urges and plan a break or self-exclusion. Use an official Australian government or recognised support-service website to find current information and suitable ways to get help.

You can also speak with your general practitioner, a qualified counsellor, a financial counsellor or another health professional. A trusted friend, partner or family member may be able to support you with account controls, spending limits and daily routines. If finances are affected, obtain independent financial advice before borrowing money or making decisions based on the hope of a future gambling win.

If gambling has left you feeling unsafe, overwhelmed or at risk of harming yourself or someone else, stop gambling and seek immediate assistance through emergency services or a crisis support service in your area. If you are supporting another person, listen without judgement, avoid giving them money to gamble, and encourage professional help. Responsible gaming is about protecting your wellbeing, relationships and financial security, not simply reducing the size of a bet.

Race96 Casino encourages every player to review their gambling regularly. Set limits before you play, take breaks, pay attention to warning signs and ask for support early. The safest choice may be not to gamble at all, and choosing to stop is always a valid decision.